Complaints & returns
Forms. Fill in online, done.
Submit a complaint or return right here – we turn it into a PDF and send it automatically to the responsible warehouse. You receive a copy by e-mail.
01 No printing, no scanning
02 PDF goes straight to the right branch
03 Copy for your records
Choose a form
Step 1 of 5
Your details
Printed on invoice and delivery note
You will receive a PDF copy
The branch you bought from
Direct line
Returns & complaints per branch.
Prefer phone or WhatsApp? Reach the respective warehouse directly here.
Return conditions
Clearly defined. So returns are quick.
Condition and terms for returned goods – please read carefully before sending anything back.
Download as PDF- Returns are possible within 30 days for parts that have not been installed, in perfect original packaging.
For printing
Forms as PDF
Questions about the process?